Terms & Conditions

Returns/Exchanges

Due to the unique and delicate nature of our garments we do not offer refunds. By checking out with successful purchase you agree to our Terms& Conditions. 

If for any reason you are not satisfied with the fit of your garment, please contact us at richeeluxe@gmail.com for exchange instructions within 3 days of delivery for exchange or instore credit only. All returns must be post marked within 3 days of receipt . Item must be unworn or unaltered.  

 NO  REFUNDS. PLEASE MAKE  SURE  TO ORDER THE CORRECT SIZE. 

Returns must be unworn, unaltered and unwashed with all tags attached. We are not responsible for the return shipping costs.

Custom Returns:

Custom purchases are final. We do offer a 1 time alteration to customers that notify us within 3 business days from shipment arrival on custom orders.

Discounted / FLASH SALE ITEMS:

WE DO NOT OFFER RETURNS OR EXCHANGE . ALL SALES ARE FINAL ON SALE PIECES.

 

Not sure about size , use a measuring tape to with inches to measure your chest, waist, and hips. If your measurements fall in between sizes size up on Moderate stretch items. If your measurement do not correspond with our size chart , we highly recommend custom.

 

Cancellations:

Once an order is placed , you cannot cancel it for any reason. Your item is being processed for production stage. You can make changes to your order within 24 hours of purchase( ie. color or size).